Ticket-BERT: Labeling Incident Management Tickets with Language Models.
Zhexiong LiuCristopher BengeSiduo JiangPublished in: CoRR (2023)
Keyphrases
- language model
- incident management
- service providers
- language modeling
- web services
- service quality
- document retrieval
- n gram
- probabilistic model
- cloud computing
- information retrieval
- speech recognition
- retrieval model
- language modelling
- query expansion
- test collection
- language models for information retrieval
- active learning
- statistical language models
- language model for information retrieval
- document ranking
- query terms
- relevance model
- pseudo relevance feedback
- context sensitive
- end users
- translation model
- smoothing methods
- image understanding
- ad hoc information retrieval
- bayesian networks