Important Aspects of Food Home-Business Sales Based on Customer Review in Shopee.
Siti Malihah Mohd YusofZulaiha Ali OthmanSabrina TiunPublished in: Int. J. Asian Bus. Inf. Manag. (2024)
Keyphrases
- customer service
- customer behavior
- customer support
- electronic commerce
- customer base
- business transactions
- customer relationship management
- activity monitoring
- customer data
- business managers
- potential customers
- direct marketing
- customer loyalty
- cross selling
- customer satisfaction
- information systems
- data mining
- decision making
- competitive environment
- service quality
- business processes
- business intelligence
- customer segmentation
- knowledge management
- software vendors
- business process
- business models
- marketing campaigns
- return on investment
- literature review
- behavior patterns
- high tech
- cloud computing
- call center