Change Management, a Critical Success Factor for e-Government.
Agis PapantoniouEzz HattabFoto N. AfratiEleftherios KayafasVassilis LoumosPublished in: DEXA Workshop (2001)
Keyphrases
- e government
- change management
- service delivery
- knowledge management
- electronic government
- public sector
- government services
- public administration
- developing countries
- digital government
- project management
- government agencies
- software development
- secure information sharing
- business process change
- federal government
- software engineering
- e learning
- inter organizational
- end to end
- life cycle
- public services
- software reuse
- information sharing
- data integration
- government organizations
- artificial intelligence