Deploying the Measurement of Knowledge Management using the Balanced Scorecard.
Eric K. W. LauPublished in: KMO (2016)
Keyphrases
- knowledge management
- case study
- knowledge engineering
- information technology
- business intelligence
- knowledge sharing
- web based learning
- knowledge reuse
- information systems
- software engineering
- software development
- genetic algorithm
- measurement error
- semantic web
- tacit knowledge
- knowledge resources
- organizational learning
- information processing
- expert systems
- decision making
- search engine