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Random-order-of-service for heterogeneous customers: waiting time analysis.
Wouter Rogiest
Koenraad Laevens
Joris Walraevens
Herwig Bruneel
Published in:
Ann. Oper. Res. (2015)
Keyphrases
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service providers
management system
customer service
neural network
image analysis
statistical analysis
loosely coupled
real time
data sets
service oriented
service composition
service quality
service systems