Gauging e-government: A report on implementing services among American cities.
Charles KaylorRandy DeshazoDavid Van EckPublished in: Gov. Inf. Q. (2001)
Keyphrases
- e government
- government services
- service delivery
- public services
- service provision
- public sector
- governmental organizations
- electronic government
- service offerings
- digital government
- government websites
- public administration
- developing countries
- public organizations
- web services
- information infrastructure
- government agencies
- service providers
- context aware
- knowledge management
- government information
- federal agencies
- information sharing
- service oriented
- government organizations
- federal government
- information services
- service discovery
- website