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Public Libraries in England: A valuable public service or a service in distress?
Anne Goulding
Published in:
J. Libr. Inf. Sci. (2006)
Keyphrases
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public services
public libraries
government services
e government
service delivery
government agencies
service oriented
literature review
public sector
sustainable development
web services
public administration
digital government
life cycle
business rules
end to end
information sharing
response time
software engineering
information technology
website