Public Libraries in England: A valuable public service or a service in distress?
Anne GouldingPublished in: J. Libr. Inf. Sci. (2006)
Keyphrases
- public services
- public libraries
- government services
- e government
- service delivery
- government agencies
- service oriented
- literature review
- public sector
- sustainable development
- web services
- public administration
- digital government
- life cycle
- business rules
- end to end
- information sharing
- response time
- software engineering
- information technology
- website