Public Libraries in England: A valuable public service or a service in distress?

Published in: J. Libr. Inf. Sci. (2006)

Keyphrases

public services
public libraries
government services
e government
service delivery
government agencies

service oriented
literature review
public sector
sustainable development
web services

public administration
digital government
life cycle
business rules
end to end

information sharing
response time
software engineering
information technology
website