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Chatbot-Based Services: A Study on Customers' Reuse Intention.

Filipe Araujo da SilvaAlireza Shabani ShojaeiBelem Barbosa
Published in: J. Theor. Appl. Electron. Commer. Res. (2022)
Keyphrases
  • information disclosure
  • web services
  • information systems
  • service providers
  • information services
  • service discovery
  • mobile devices
  • factors affecting
  • cost efficient
  • business activities