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Determinants of e-commerce satisfaction: a comparative study between Romania and Moldova.
Octavian Dospinescu
Nicoleta Dospinescu
Ionel Bostan
Published in:
Kybernetes (2022)
Keyphrases
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service quality
electronic commerce
customer loyalty
customer satisfaction
user satisfaction
business models
user acceptance
real time
service providers
artificial intelligence
comparative study
agent mediated
information systems
web pages
quality of service
online shopping