BPM-based framework for e-government processes improvement: legal requirements integration.
Amina CherouanaLatifa MahdaouiAbdelaziz KhadraouiPublished in: Int. J. Intell. Inf. Database Syst. (2017)
Keyphrases
- e government
- electronic government
- public sector
- business process management
- developing countries
- digital government
- public institutions
- service delivery
- government services
- technical solutions
- inter organizational
- government organizations
- process model
- public administration
- decision making
- government agencies
- business process
- united nations
- computer science