Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success.
Joshua M. DavisWilliam J. KettingerPublished in: AMCIS (2008)
Keyphrases
- neural network
- recommender systems
- user satisfaction
- collaborative filtering
- user interface
- user centric
- information access
- user interaction
- user profiles
- case study
- user requirements
- user experience
- information sources
- end users
- information management
- information retrieval systems
- rapid growth
- knowledge management
- query formulation
- social media
- user groups
- internet users
- user studies