Partners for Business-to-Business Service Innovation.
Stephan M. WagnerPublished in: IEEE Trans. Engineering Management (2013)
Keyphrases
- business processes
- telecommunications industry
- business process
- decision making
- electronic commerce
- knowledge management
- mission critical
- competitive advantage
- information systems
- business partners
- business rules
- online services
- virtual organization
- business models
- strategic planning
- business intelligence
- return on investment
- trading partners
- real world
- service provision
- data mining
- service providers
- case study
- web services
- high tech
- service management
- united states
- technological innovation
- decision makers
- customer support
- information technology
- smarter planet