Explaining the Wait: How Justifying Chatbot Response Delays Impact User Trust.

Zhengquan Zhang Konstantinos Tsiakas Christina Schneegass

Published in: CUI (2024)

Keyphrases

user interaction
user interface
end users
user defined
neural network
information systems
user experience
user model
user feedback
user centric
recommender systems
user preferences
privacy preserving
user satisfaction
trust model
recommendation systems