Actionable Conversational Quality Indicators for Improving Task-Oriented Dialog Systems.
Michael HigginsDominic WiddowsChris BrewGwen ChristianAndrew MaurerMatthew DunnSujit MathiAkshay HazareGeorge BonevBeth Ann HockeyKristen HowellJoe BradleyPublished in: CoRR (2021)
Keyphrases
- quality indicators
- dialog systems
- conversational agents
- human communication
- natural language
- natural language generation
- natural language interfaces
- conversational agent
- dialogue system
- human computer
- multi party
- description language
- interestingness measures
- machine learning
- data quality
- speech recognition
- human computer interaction
- dialogue management
- user interaction
- domain knowledge
- knowledge base