Critical Factors that Impact Process Management Implementation Strategies: A Case Study of a Government Agency.
Renato NederPaulo Augusto Ramalho de SouzaOlivan da Silva RabêloElisandra Marisa ZambraCristiano MacielRodrigo MelloSamara Vaz da Cunha TrejanAlexandre Martins dos AnjosPublished in: EGOVIS (2018)
Keyphrases
- user interface
- critical factors
- process management
- government services
- government agencies
- information technology
- business processes
- electronic commerce
- development process
- artificial intelligence
- project management
- information sharing
- e government
- information flow
- inter organizational
- case study
- business process management
- information systems
- databases
- state government