The IoT Service Agent Model based on Federated Learning to Improve Service Quality.

Tse-Chuan Hsu William Cheng-Chung Chu Shyh-Wei Chen

Published in: QRS Companion (2022)

Keyphrases

service quality
learning algorithm
customer satisfaction
management system
call center
information systems
multi agent
action selection
service providers
learning process
electronic commerce
mobile learning
decision makers
multiagent systems
database
data analysis
multi agent systems
real time