Optimal policies under risk for changing software systems based on customer satisfaction.
Izzet SahinFatemeh ZahediPublished in: Eur. J. Oper. Res. (2000)
Keyphrases
- software systems
- customer satisfaction
- optimal policy
- markov decision processes
- service quality
- software engineering
- state space
- decision problems
- infinite horizon
- reinforcement learning
- dynamic programming
- finite horizon
- source code
- software development
- long run
- software components
- software maintenance
- customer service
- multi agent systems
- average reward
- user satisfaction
- sufficient conditions
- linux kernel
- complex software systems
- decision making
- average cost
- software architecture
- software evolution
- database
- serial inventory systems
- software projects
- linear programming
- open source
- object oriented
- lost sales
- cooperative
- e learning
- average reward reinforcement learning
- information systems