Keyphrases
- policy makers
- social responsibility
- service delivery
- e government
- united states
- service discovery
- web services
- management system
- service providers
- online services
- information systems
- service quality
- information technology
- service composition
- service oriented architecture
- digital government
- public sector
- customer service
- public services
- electronic government
- public policy
- federal agencies
- information services
- decision making
- strategic decisions
- search engine