Modern software product support processes and the usage of multimedia formats.

Parmit K. Chilana Tovi Grossman George W. Fitzmaurice

Published in: CHI (2011)

Keyphrases

multimedia
software product
case study
artificial intelligence
end users
reverse engineering
knowledge management
software process
product quality
software quality
business applications
manufacturing systems
software development
database
multi agent
information systems
data mining