Strengthening e-Participation through Design Thinking. Relevance for Better Digital Public Services.

Ilaria Mariani Marzia Mortati Francesca Rizzo

Published in: DG.O (2023)

Keyphrases

design thinking
public services
e government
systems engineering
decision making
relational databases
service oriented
government services
public administration
data analysis
test collection
public sector
case study
expert systems
natural language processing