Supporting business process redesign using cognitive maps.
Kee-Young KwahkYoung-Gul KimPublished in: Decis. Support Syst. (1999)
Keyphrases
- business process
- cognitive maps
- business processes
- process model
- cognitive development
- fuzzy cognitive maps
- cognitive map
- workflow model
- business rules
- student modeling
- web services
- business process modeling
- process mining
- business process management
- ws bpel
- decision support
- case study
- business process models
- data flow
- software engineering
- decision making
- business goals
- information systems