Evaluation of service quality in facebook-based group-buying.
Shih-Wei HsuFang QingChien-Chih WangHsin-Ling HsiehPublished in: Electron. Commer. Res. Appl. (2018)
Keyphrases
- service quality
- group buying
- electronic commerce
- customer satisfaction
- service providers
- user satisfaction
- evaluation method
- online shopping
- competitive advantage
- social networks
- cooperative
- multi agent
- social networking
- information systems
- competitive environment
- fuzzy comprehensive evaluation method
- similarity search
- incomplete information
- real time
- query processing
- information technology
- databases