Bipartite Electronic SLA as a Business Framework to Support Cross-Organization Load Management of Real-Time Online Applications.
Stuart E. MiddletonMike SurridgeBassem I. NasserXiaoyu YangPublished in: Euro-Par Workshops (2009)
Keyphrases
- real time
- knowledge management
- change management
- information systems
- activity monitoring
- decision making
- decision support
- enterprise wide
- business intelligence
- information technology
- management system
- enterprise systems
- service management
- data mining
- information technology infrastructure
- workplace learning
- business management
- mission critical
- process management
- management information systems
- virtual organization