A Formal Model of Service Delivery.

Lakshmish Ramaswamy Guruduth Banavar

Published in: IEEE SCC (2) (2008)

Keyphrases

formal model
service delivery
e government
life cycle
end to end
service provision
service management
web services
e learning
government services
public sector
government agencies
formal models
online services
mobile technologies
software engineering
wireless sensor networks
decision making