Framing ERP Success from an Information Systems Failure Perspective: A Measurement Endeavor.
Pierluigi ZerbinoDavide AloiniRiccardo DulminValeria MininnoPublished in: J. Electron. Commer. Organ. (2017)
Keyphrases
- information systems
- enterprise resource planning
- information quality
- user satisfaction
- success or failure
- information technology
- management information systems
- strategic management
- case study
- viewpoint
- health care
- erp systems
- neural network
- success factors
- databases
- failure prediction
- return on investment
- design science
- service quality
- data acquisition
- knowledge management
- failure detection
- learning algorithm
- data sets