Complaint Management and Repurchase Behavior: A Decision Support Approach Using System Dynamics.
Dieter ReinwaldPublished in: AMCIS (2009)
Keyphrases
- decision support
- decision support system
- root cause analysis
- knowledge management
- decision makers
- business intelligence
- data warehousing
- decision making
- cancer treatment
- data warehouse
- information management
- constraint satisfaction
- knowledge discovery
- data mining
- acute abdominal pain
- product configuration
- databases
- data processing
- management system
- web services
- knowledge base
- machine learning
- real world