Towards a BPM (N)-based technique for the assessment of the business excellence framework criteria.
Felipe Mayer-Rechnitz de PetrisBernhard HitpassPublished in: SCCC (2017)
Keyphrases
- main contribution
- decision making
- probabilistic model
- business processes
- business process
- database
- data sets
- data mining
- machine learning
- lightweight
- theoretical framework
- process model
- business partners
- change management
- business process management
- conceptual framework
- website
- e learning
- information retrieval
- real time