Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government services in The Netherlands.
Mark HorstMargôt KuttschreuterJan M. GuttelingPublished in: Comput. Hum. Behav. (2007)
Keyphrases
- perceived risk
- perceived usefulness
- personal experiences
- user acceptance
- factors affecting
- factors that affect
- internet banking
- user satisfaction
- attitudes toward
- questionnaire survey
- personal experience
- online banking
- technology adoption
- structural equation modeling
- information quality
- negative impact
- university students
- service quality
- subjective norm
- technology acceptance model
- technology acceptance
- computer self efficacy
- positive effects