Examining User Perceptions of Third-Party Organizations Credibility and Trust in an E-Retailer.
Robin L. WakefieldDwayne WhittenPublished in: J. Organ. End User Comput. (2006)
Keyphrases
- third party
- user perceptions
- website design
- website
- supply chain
- social capital
- user satisfaction
- sensitive information
- information technology
- marketing strategies
- information systems
- conceptual framework
- trust model
- user experience
- knowledge management
- decision making
- reputation mechanisms
- reverse logistics
- inter organizational
- databases
- information content
- theoretical framework
- business models
- trusted third party
- competitive advantage
- social networks