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A fuzzy group quality function deployment model for e-CRM framework assessment in agile manufacturing.

Faramak ZandiMadjid Tavana
Published in: Comput. Ind. Eng. (2011)
Keyphrases
  • probabilistic model
  • management system
  • decision support system
  • model construction
  • machine learning
  • decision making
  • objective function
  • association rules
  • quality function deployment