A contribution for integrating dispatching and covering in the emergency vehicles management services.
Sarah IbriMustapha NourelfathHabiba DriasPublished in: Int. J. Adv. Oper. Manag. (2013)
Keyphrases
- management system
- seamless integration
- business continuity
- service delivery
- service platform
- telecommunications networks
- configuration management
- emergency management
- service management
- decision support
- reference architecture
- service provisioning
- web services
- service providers
- relationship management
- emergency services
- emergency medical services
- decision making
- document management
- workflow management
- service composition
- real time
- scheduling problem
- information management
- service discovery
- network management
- service quality
- service oriented
- context aware
- travel time
- mission critical
- virtual organization
- user centric
- data management
- knowledge management
- end users
- content management
- distributed computing environment
- virtual enterprise
- metadata
- mobile services