A Study on Service Problem Management and Resource Trouble Management on a Telecommunication Network.
Byeong-Yun ChangHyeongsoo KimSeongjun KoDaniel Wonkyu HongPublished in: APNOMS (2007)
Keyphrases
- management system
- telecommunication networks
- telecommunications networks
- information systems
- configuration management
- service platform
- decision making
- workflow management systems
- service oriented
- business processes
- empirical studies
- information management
- decision support
- data processing
- reference architecture
- data management
- knowledge management
- management policies
- grid infrastructure
- distributed computing systems
- end users