User Needs and e-Government Accessibility: The Future Impact of WCAG 2.0.
Shane AndersonPaul BohmanOliver K. BurmeisterGian Sampson-WildPublished in: User Interfaces for All (2004)
Keyphrases
- e government
- government services
- electronic government
- public sector
- user centered
- user friendliness
- developing countries
- public administration
- digital government
- federal government
- government agencies
- government organizations
- service delivery
- end users
- information sharing
- long term
- user interface
- government information
- small to medium sized
- metadata
- public services
- knowledge management
- artificial intelligence
- online services
- user satisfaction
- secure information sharing