CORALS: Who Are My Potential New Customers? Tapping into the Wisdom of Customers' Decisions.

Ruirui Li Jyun-Yu Jiang Chelsea J.-T. Ju Wei Wang

Published in: WSDM (2019)

Keyphrases

customer satisfaction
marketing strategies
data mining
decision makers
service providers
call center
customer demand
business opportunities
neural network
machine learning
customer behavior
customer base