Participation and Control in Online Communities: Comparing Three Cases of User Involvement in Service Networks.
Nadine LindermannMario SchaarschmidtHarald F. O. von KortzfleischPublished in: ECIS (2012)
Keyphrases
- online communities
- user involvement
- social networks
- content analysis
- social media
- social networking
- online social networks
- virtual communities
- social influence
- online learning communities
- service providers
- web services
- user feedback
- social activities
- social network analysis
- network structure
- service oriented
- information retrieval
- information services
- mobile services
- multimedia