The Deployment of Business Process Management Systems: A Quantitative Analysis of End-Users' Evaluations.
Stephan PoelmansHajo A. ReijersPublished in: ECIS (2010)
Keyphrases
- quantitative analysis
- end users
- business process
- management system
- business processes
- user interface
- business users
- qualitative analysis
- process model
- qualitative evaluation
- application development
- qualitative and quantitative analysis
- service providers
- business rules
- business process modeling
- business process management
- business intelligence
- user experience
- web applications
- process mining
- ws bpel
- decision support system
- virtual organization
- web services
- workflow technology
- service oriented architecture
- user friendliness
- user driven
- case study
- artificial intelligence
- workflow model
- business process models
- database management systems
- business applications
- real world
- mobile devices