User certification of workplace software: assessing both artefact and usage.
Åke WalldiusYngve SundbladLars BengtssonBengt L. SandbladJan GulliksenPublished in: Behav. Inf. Technol. (2009)
Keyphrases
- user interface
- graphical user interfaces
- software systems
- software application
- user preferences
- user profiles
- collaborative filtering
- user interaction
- user satisfaction
- user defined
- user feedback
- usage patterns
- human resources
- database
- software development
- image retrieval
- end users
- software maintenance
- recommender systems
- software design
- user input
- quality assurance
- informal learning
- web services
- search engine