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Forecasting call center arrivals using temporal memory networks and gradient boosting algorithm.
Henry Chacon
Vishwa Koppisetti
David Hardage
Kim-Kwang Raymond Choo
Paul Rad
Published in:
Expert Syst. Appl. (2023)
Keyphrases
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gradient boosting
dynamic programming
search space
neural network
social networks
optimal solution
learning algorithm
feature selection
feature space
probabilistic model
knowledge representation
support vector machine
loss function
classification algorithm