A hierarchical model of e-government service capability: An empirical analysis.
Guangwei HuJin ShiWenwen PanJie WangPublished in: Gov. Inf. Q. (2012)
Keyphrases
- e government
- hierarchical model
- service delivery
- public services
- service provision
- public sector
- electronic government
- hierarchical models
- public administration
- latent variables
- government services
- digital government
- service offerings
- government organizations
- knowledge management
- developing countries
- web services
- human body
- service quality
- inter organizational
- service oriented
- service providers
- information sharing
- government information
- federal agencies
- real world
- secure information sharing
- government agencies
- service discovery
- end to end
- co occurrence
- three dimensional