Relationship marketing in electronic commerce environments.

Robert Davis Margo Buchanan-Oliver Roderick Brodie

Published in: J. Inf. Technol. (1999)

Keyphrases

electronic commerce
tourism industry
online auctions
data mining
mobile commerce
decision making
dynamic environments
business models
agent mediated
service quality
small and medium sized enterprises
agent technology
social capital
negotiation protocol
business transactions
online banking