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Identifying factors affecting public service productivity.
Aki Jääskeläinen
Published in:
Int. J. Serv. Technol. Manag. (2010)
Keyphrases
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factors affecting
public services
factors influencing
e government
key factors
perceived usefulness
service oriented
case study
learning process
wireless sensor networks
low cost
fine grained
public sector
service delivery
public administration