The Effects of Information System User Expectations on Their Performance and Perceptions.

Bernadette Szajna Richard W. Scamell

Published in: MIS Q. (1993)

Keyphrases

information systems
user satisfaction
end users
user interface
recommender systems
user interaction
machine learning
user experience
user acceptance
neural network
user defined
user preferences
knowledge management
relevance feedback
artificial intelligence
query formulation
learning algorithm