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Does network quality matter? A field study of mobile user satisfaction.
Benjamin Finley
Eren Boz
Kalevi Kilkki
Jukka Manner
Antti Oulasvirta
Heikki Hämmäinen
Published in:
CoRR (2018)
Keyphrases
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user satisfaction
information quality
structural equation modeling
information systems
service quality
perceived quality
user perceptions
mobile phone
mobile communication
quality attributes
image quality
data quality
mobile users