Service innovation readiness: Dimensions and performance outcome.
HsiuJu Rebecca YenWenkai WangChih-Ping WeiSheila Hsuan-Yu HsuHung-Chang ChiuPublished in: Decis. Support Syst. (2012)
Keyphrases
- service providers
- service oriented
- service quality
- web services
- case study
- knowledge management
- neural network
- technology transfer
- technological innovation
- customer service
- service composition
- service oriented architecture
- service discovery
- service platform
- service systems
- service management
- single server
- multi dimensional
- computer science
- e learning
- genetic algorithm
- data mining
- real world