Scenario-based Customer Service VR Training System with Honorific Exercise.

Soichiro Iida Takehito Utsuro Hiromitsu Nishizaki Junichi Hoshino

Published in: ICBBE (2019)

Keyphrases

customer service
virtual reality
virtual training
inventory control
training sessions
training process
customer satisfaction
e learning
training set
call center
customer support
bayesian networks
cooperative
customer behavior