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Six Sigma Approach to Improve Quality in E-Services: An Empirical Study in Jordan.
Salah Alhyari
Moutaz Alazab
Sitalakshmi Venkatraman
Mamoun Alazab
Ammar Alazab
Published in:
Int. J. Electron. Gov. Res. (2012)
Keyphrases
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improve quality
web services
service providers
monitoring system
e learning
mobile phone
semi automatic
educational technology