Mobile e-services and open data in e-government processes: transforming citizen involvement.
Dan JohanssonJosefin LassinanttiMikael WibergPublished in: iiWAS (2015)
Keyphrases
- governmental organizations
- e government
- open data
- government services
- service delivery
- inter organizational
- public services
- service offerings
- public sector
- electronic government
- cost efficient
- developing countries
- public organizations
- world wide
- public administration
- mobile devices
- digital government
- information exchange
- knowledge management
- linked data
- government information
- mobile phone
- mobile applications
- information sharing
- context aware
- design choices
- mobile services
- web services
- customer service
- internet access
- online services
- social media
- government websites
- data mining
- mobile users
- information systems