The Supply Chain Impact of Smart Customers in a Promotional Environment.
Arnd HuchzermeierAnanth V. IyerJulia FreiheitPublished in: Manuf. Serv. Oper. Manag. (2002)
Keyphrases
- supply chain
- supply chain management
- customer demand
- inventory management
- lead time
- bullwhip effect
- inventory control
- operating costs
- decision making
- supplier selection
- radio frequency identification rfid
- revenue sharing
- quantity discount
- pricing strategies
- trading partners
- cost savings
- distribution centers
- rfid technology
- customer orders
- customer satisfaction
- service level
- optimal policy
- trading agents