How and where is artificial intelligence in the public sector going? A literature review and research agenda.
Weslei Gomes de SousaElis Regina Pereira de MeloPaulo Henrique de Souza BermejoRafael Araújo Sousa FariasAdalmir Oliveira GomesPublished in: Gov. Inf. Q. (2019)
Keyphrases
- literature review
- public sector
- artificial intelligence
- e government
- information sharing
- information and communication technologies
- electronic government
- current practices
- fuzzy theory
- case study
- information systems development
- digital government
- current issues
- public administration
- private sector
- computational intelligence
- software engineering
- government services
- service delivery
- machine learning
- cost effective