Improving Government Response to Citizen Requests Online.
Garren GautAndrea NavarreteLaila WahediPaul van der BoorAdolfo De UnánueJorge DíazEduardo ClarkRayid GhaniPublished in: COMPASS (2018)
Keyphrases
- e government
- government agencies
- government services
- digital government
- relationship management
- online learning
- public sector
- online services
- united states
- public administration
- public services
- electronic government
- information technology
- information systems
- information sharing
- databases
- database
- government organizations
- online resources
- sustainable development
- data sets
- service delivery
- neural network
- genetic algorithm